I rarely get shot out of the saddle once the app is taken. But when it does I simply move on. You may never know why your client bought from someone else but does it matter? They made a choice that didn't include you. Other than your ego, what was hurt?
Prospects are a different thing entirely.
A lady called me last year looking for Medigap. She was on SSDI and was about to go on Medicare. I don't have any carriers that are affordable for U65 so I told her about Reserve National. We had several conversations and emails over the next few weeks. I even helped her find a PDP since the RN agent couldn't help her.
During all this I told her I would not be compensated but hoped she would come back to me this year when she turned 65.
She promised she would.
I followed up with her this year 4 months before she turned 65. She told me an agent from AARP
came by (they live in rural south Georgia) and signed both her and her diabetic husband up for coverage. He was over 65 and outside of his IEP.
She said they bought plan F for a lot less than the G plans we had discussed last year.
I checked the rate on CSG.
Nope. They bought N.
But the agent said we would never have any out of pocket.
I said goodbye, hung up the phone, said a few curse words, and moved on. You can't fight stupid.