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Discussion on Web conferencing within the Individual Health Insurance Forum.

I was checking out an agent site and noticed a link for web conferencing. Do any of you use such a service and link it ...


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Old 12-03-2008, 03:35 PM   #1
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I was checking out an agent site and noticed a link for web conferencing. Do any of you use such a service and link it to your site for client meetings?

Feedback appreciated.

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Old 12-03-2008, 04:38 PM   #2
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I have been looking myself.

After doing some reading on the forum, and visiting the web site of several companies, I decided on AQ Conference.

I tried: Goto meeting, AQ Conference, Webex, Vyew, and yugma. Read up on many others.

Settled on AQ Conference.

With the others, your customer either had to download the software, or the screen configuration was difficult for them to understand, or follow.

With AQ Conference, the screen looks exactly as your desktop appears, no clutter, and you have the ability to share desktops each way, record, conference call etc...

It wasn't the cheapest, $20.00 per month, but it was the one that when I saw how it operated, I said to myself, this is how I would have done it.

I think I remember reading somewhere that you can get a discount through John's association.

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Old 12-03-2008, 05:11 PM   #3
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Originally Posted by The New Guy View Post

It wasn't the cheapest, $20.00 per month, but it was the one that when I saw how it operated, I said to myself, this is how I would have done it.

I think I remember reading somewhere that you can get a discount through John's association.
Thru the association it is $15 per mo.

I actually like gotomeeting better. I feel it's easier to use. And you get the price reduced from there stated rate if after you do the free demo you say that you don't want to continue because they are too expensive and they drop it to $28 per mo. Yes almost double AQ, but like I said, I like the ease of it better IMHO

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Old 12-03-2008, 05:28 PM   #4
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I went with AQ because of the price, and the fact your customer doesn't have to download anything on their end.

It's kind of hard to call a person, then require them to download a program, so you can show them a presentation.

What sealed the deal for me, was when my mother didn't want to view my sale presentation, because she had to download GoTo Meeting first.

That made me think twice.

To each his own.

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Old 12-03-2008, 06:34 PM   #5
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I used GotoMeeting for a while but too many people complained about slow load times and some couldn't load it at all. AQ is much better for clients to sign in.

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Old 12-03-2008, 07:12 PM   #6
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Originally Posted by CPACINS View Post
Thru the association it is $15 per mo.

I actually like gotomeeting better. I feel it's easier to use. And you get the price reduced from there stated rate if after you do the free demo you say that you don't want to continue because they are too expensive and they drop it to $28 per mo. Yes almost double AQ, but like I said, I like the ease of it better IMHO

O'Man Thanks. I was fixing to pay $50.00 a month for go meeting. My free trial ends on the 18th of the month.

I will tell them I want to cancel it because it cost too much and get the better rate.

Did you call or email them to get the discount?

So far I'm really liking Gotomeeting. I have the voip phone and I don't have to pay for long distance.

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Old 12-03-2008, 07:57 PM   #7
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GotoMeeting is clunky - it has that junk at the top right and the client has to learn to minimize it. With AQ it's seemless and no junk on the screen.

I can start a session in about 3 seconds. I give my client the code and they can join in seconds. Not so with gotomeeting.

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Old 12-03-2008, 08:14 PM   #8
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I use gotomeeting daily and I love it. I especially like to tape my webinars and then review the performance so I can better prepare.

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Old 12-03-2008, 08:39 PM   #9
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I use AQ Conference. Price is right and always works. I couldn't imagine selling without a desktop share tool.

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Old 12-03-2008, 09:49 PM   #10
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Originally Posted by indmedins View Post
I use AQ Conference. Price is right and always works. I couldn't imagine selling without a desktop share tool.
That's because you have no imagination.

Rick

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Old 12-03-2008, 11:29 PM   #11
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Originally Posted by Markingriffin View Post
O'Man Thanks. I was fixing to pay $50.00 a month for go meeting. My free trial ends on the 18th of the month.

I will tell them I want to cancel it because it cost too much and get the better rate.

Did you call or email them to get the discount?

So far I'm really liking Gotomeeting. I have the voip phone and I don't have to pay for long distance.


Actually what you do is log into your online account. Go into the billing information section. The click the button for "No, please cancel my subscription and do not renew my plan automatically upon expiration" It will then ask you why you wish to cancel and click the drop down for that it costs too much. Then the next page that pops up will give you the discount offer. Then update your CC info and you're good to go!

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Old 12-04-2008, 01:55 AM   #12
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I have tried GoTo meeting but I was not impressed.

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Old 12-04-2008, 07:55 AM   #13
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Originally Posted by GreenSky View Post
That's because you have no imagination.

Rick
Imagine that. You may be right.

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Old 12-04-2008, 08:15 AM   #14
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You may be right.
Don't encourage Rick.

It just makes him bolder.

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Old 12-04-2008, 08:49 AM   #15
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Regardless of the application you choose web conferencing has improved every aspect of the sales process.

The presentation takes on a completely different dynamic when my client can see my screen - I can run live doc searches, pull up UW guides and obviously go over the plan detail by detail.

It's interactive - they have a pointer and can click on anything they either don't understand or need further explanation on.

You can send them to your site or email documents but they'll never be on the same page - you're talking about the preventative benefit while they're looking at the coinsurance.

The bottom line is desktop share presentation are fun while just doing it via phone is not. When you hold your prospect's interest longer you have a much better chance at landing their business.

It also separates you from the herd - think other agents are using this? No way. For most agents anything new needs to be poked at with a stick.

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Old 12-04-2008, 09:07 AM   #16
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I haven't used desktop share much lately... I guess I've just been lazy.

I honestly don't see a big difference in closing percentages from when I use it and when I don't.

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Old 12-04-2008, 09:13 AM   #17
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Originally Posted by CPACINS View Post
Actually what you do is log into your online account. Go into the billing information section. The click the button for "No, please cancel my subscription and do not renew my plan automatically upon expiration" It will then ask you why you wish to cancel and click the drop down for that it costs too much. Then the next page that pops up will give you the discount offer. Then update your CC info and you're good to go!
It came up with this. " Sign up right now and you'll lock in savings off our annual GoToMeeting plan – if you act now. A Annual Plan for only $348.00! That's a small price for everything you can do with this powerful online meeting solution:"

Do I have to pick the annual plan, or can I click no thank you, and then it will allow the monthly plan?

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Old 12-04-2008, 10:04 AM   #18
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I agree with Josh.

Yeah, surprised me too.

Although I don't use web conferencing, I look at it from time to time. Seems more trouble than it is worth. The quotes I send out can be opened, manipulated and "talked through" over the phone.

Plus it changes a passive presentation (web conferencing) to an active one where the client is actually pushing the buttons themselves which gives them a feeling of still having some control.

I see the benefit, but also the downside.

A quote engine that was demo'ed for me a few days ago has the desktop feature built in. There are a few other bells & whistles not available with Quotit or Norvax but to me it is like my cell phone.

Sure I can watch movies and baseball on my phone if I want to, but who wants to see a 2 inch tall Catherine Zeta Jones?

More gadgets is not necessarily better, it is just more.

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Old 12-04-2008, 10:04 AM   #19
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Originally Posted by Markingriffin View Post
It came up with this. " Sign up right now and you'll lock in savings off our annual GoToMeeting plan – if you act now. A Annual Plan for only $348.00! That's a small price for everything you can do with this powerful online meeting solution:"

Do I have to pick the annual plan, or can I click no thank you, and then it will allow the monthly plan?

Yes, you do have to go with the annual. That's the only way to get the discount...sorry if that wasn't what you wanted

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Old 12-04-2008, 10:06 AM   #20
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I used GoToMeeting for a while but I didn't like that they download software on my client's computers without their knowledge. (It makes me wonder how many of these other "no download required" conferencing tools truly require no download!) I have since switched to Yugma, it does what GoToMeeting does but is much cheaper and only requires a download for my clients if I need to take control of their computer (which is rare), I can just have them join through their browser. I also don't like how GoToMeeting requires you to give your credit card information for a free trial, seems shady to me.

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