WiscBroker
Expert
- 92
In case you haven't heard, CMS has disabled the Double Re-direct which is used by Health Sherpa and other web enrollment platforms due to a security breach. At this time, the only way to enroll someone through the Health Insurance Marketplace for a SEP is to do a 3-way phone call with your client and Healthcare.gov (if your client is not in your office). Or, to have the client sign themselves up directly on healthcare.gov and hope they put your broker information in the system. I was told by a rep at Health Sherpa today that CMS has "promised" the double re-direct will be working again Oct. 30, two days before Open Enrollment. For some reason, I am skeptical and thinking "catastrophic" will take on a whole new meaning on Nov 1.