Equitable Life and Casualty

[somarco]

It's a dumpster fire . They have some TPA on the East Coast who has horrible reviews.
I'm afraid it only going to get worse.

OK, so tell me the bad news . . .

 

[rousemark]

Speaking of Equitable (Medigap), had a call from a client placed with Eq 4 years ago. She had a claim question, called the number on the EOB and got a recording that it was out of service. When she wasn't getting anywhere she called and left a message.

I logged in to the Equilife site only to discover her policy had lapsed in May. No claims paid since April.

When we finally connected she was shocked to hear her policy had lapsed. They took the July premium out of her bank but too early for the August premium.

She no longer get's an EOB, only a post card letting her know they have received her claim.

WTF?

She is sending me copies of her MSN, EOB and post card along with a recent bank statement.

Is anyone else having this kind of crap?

I get the post card when they receive the claim and then later will get a EOB telling what they paid..