We are a small call center based in Cebu City, Philippines with a capacity of about 80 people.
We are currently serving a couple of Agency owners for StateFarm and AllState in AZ, OK, TX and hopefully by next week CA. But we are open to any location in continental US.
Here's how we do our telemarketing:
1) We charge a monthly recurring fee for a guaranteed number of leads per month
2) We provide our scripts to the client and they have the option to tweak it a bit for their use. They can even add more questions. Fewer questions means more leads. Our questionnaire is about 10-15 questions.
3) On some clients, we can send them the lead information within 30 minutes after the call. The system we're using was developed in-house and fully integrated in our dialer. The 30 minutes already includes the QA supervisor listening to the entire call prior to approving as a qualified lead.
4) At the end of the day, we send our clients the list summary including all the call recordings for all leads.
5) All leads are exclusive and we constantly ask for feedback from our clients. We believe that the client should be involved on the lead generation process for continuous improvements.
We don't see ourselves as a mass production facility for leads but as a partner for our clients. The downside right now is our limited capacity and our teams of telemarketing agents will need to get oriented with several call scripts.
We would be interested on working with new clients and discussing requirements.
Thank you!
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