I attended a Humana webinar today for AZ. I know an agent who also attended another state's webinar, and they said the same thing in that webinar.
1. They are terminating non-grandfathered pre-ACA plans 12/31/2014 in our state, even though our state DOI allows them to continue them.
2. They already sent termination letters to our clients (about 10 days ago), didn't send us a copy of the notice, didn't send us an email first alerting us that they were doing this, didn't send us a list of those clients either. Gee thanks, Humana.
3. In the webinar today (and the other state's webinar earlier), they CLEARLY stated (repeatedly) that December 3rd they would begin "reaching out" to our clients who have current Humana coverage, in an effort to retain them. If they do, they will take the AOR from the broker. So, as they said, you have "about 3 weeks" to pick a plan for your client or we will call them. My calculation is 19 days (November 15th to December 3rd).
They reiterated the "December 3rd" date several times, that they will reach out to our client to retain them! They also sent an email yesterday with a "roadmap" that said the same thing.
They also said they plan to "send us a list soon" of our clients who received termination notices and who will subject to Humana competing for our clients and taking them by AOR! Gee thanks, Humana!
1. They are terminating non-grandfathered pre-ACA plans 12/31/2014 in our state, even though our state DOI allows them to continue them.
2. They already sent termination letters to our clients (about 10 days ago), didn't send us a copy of the notice, didn't send us an email first alerting us that they were doing this, didn't send us a list of those clients either. Gee thanks, Humana.
3. In the webinar today (and the other state's webinar earlier), they CLEARLY stated (repeatedly) that December 3rd they would begin "reaching out" to our clients who have current Humana coverage, in an effort to retain them. If they do, they will take the AOR from the broker. So, as they said, you have "about 3 weeks" to pick a plan for your client or we will call them. My calculation is 19 days (November 15th to December 3rd).
They reiterated the "December 3rd" date several times, that they will reach out to our client to retain them! They also sent an email yesterday with a "roadmap" that said the same thing.
They also said they plan to "send us a list soon" of our clients who received termination notices and who will subject to Humana competing for our clients and taking them by AOR! Gee thanks, Humana!