Have had InfoFree for several years.. was grandfathered in at the $24.95 rate. Tried to log in a few minutes ago and received this message:
"Hey Dude...Your Account is inactive because of non-payment. But you can be up & running in 10 seconds..."
Their solution to get me back up and running? A contract requiring me to pay $89.95 per month plus a one time set up fee of $99.95.
My account is paid by bank draft but they did not draft the $24.95 for the May payment. They also have never sent any notice about the payment not being paid, late, etc. Haven't been able to get them on the phone. I feel they intentionally missed the draft in order to get rid of my grandfathered rate and force me to the higher payment (ain't going to happen).
Has anyone else with the $24.95 rate had a problem with them?
"Hey Dude...Your Account is inactive because of non-payment. But you can be up & running in 10 seconds..."
Their solution to get me back up and running? A contract requiring me to pay $89.95 per month plus a one time set up fee of $99.95.
My account is paid by bank draft but they did not draft the $24.95 for the May payment. They also have never sent any notice about the payment not being paid, late, etc. Haven't been able to get them on the phone. I feel they intentionally missed the draft in order to get rid of my grandfathered rate and force me to the higher payment (ain't going to happen).
Has anyone else with the $24.95 rate had a problem with them?