Here are the facts...
Client e-mails me today, she received her new card - A shows 11/01 - B shows 02/01. Wrong.
I advise client to call Social Security. She does - they closed at 4pm. So, she then calls Medicare. They said, no, they are right, Part B must start on 2/1/19.
From her e-mail, "They said they did not make a mistake, (and had received my forms,) but because I was in the initial enrollment period and not a special enrollment period, and had waived part B initially, I had to wait 2 months from the time I initially enrolled. The rep also said I did not need to complete the Request for Employment Information. I asked if they could change my effective date to 1/1/2019, but was told ,"no"."
So - forum - I need help. I believe the process followed above was textbook for what should be done to properly start Medicare A & B 2 months post T65.
What do you think I should I do next? Did I make a mistake - or did Medicare? How to fix?
- Client T65 in November 2018
- Leaving group coverage 12/31/18
- We enrolled in Medicare Part A only in November (she did not contact me until then). She had Employer Group Health coverage, and only needs Part A to start - via SSA's website
- Client sent in CMS-L564E and CMS40B-E in December to local SS office (Specifically, Dec. 2). In bold in the remarks section, "Requested Effective Part B Start Date: 01/01/2019"
- Faxed MAPD application on 12/20 - reflecting Part A 11/01 (since it would "backdate") and Part B 01/01/19 (since we used SEP for Part B based on leaving employer coverage).
- A few notes:
Had we enrolled in November for A&B - it would have started in December. Too Early.
Had we enrolled in December for A&B - it would have started in February. Too Late.
Client e-mails me today, she received her new card - A shows 11/01 - B shows 02/01. Wrong.
I advise client to call Social Security. She does - they closed at 4pm. So, she then calls Medicare. They said, no, they are right, Part B must start on 2/1/19.
From her e-mail, "They said they did not make a mistake, (and had received my forms,) but because I was in the initial enrollment period and not a special enrollment period, and had waived part B initially, I had to wait 2 months from the time I initially enrolled. The rep also said I did not need to complete the Request for Employment Information. I asked if they could change my effective date to 1/1/2019, but was told ,"no"."
So - forum - I need help. I believe the process followed above was textbook for what should be done to properly start Medicare A & B 2 months post T65.
What do you think I should I do next? Did I make a mistake - or did Medicare? How to fix?