Glad we are all having fun with this. I never asked for the cheat sheet answers, just the course outline.
else, I have had more than enough clients tell me exactly how the interview went to maybe write my own document. It is likely that, even though the phone interview instructions were "please do not write this down", that some of them kept good notes.
I take the time to review the "next steps" with my client....just like on a MAPD
plan visit you need to tell them that they will get a call from CMS to confirm they know what they bought, or they may get dis-enrolled.
I was mainly curious as to what some of the other LTC
guys may tell their client in preparation for the cognitive interview when you know it is coming. Like Bob said, if they are smart enough to study for it, I am not concerned about them passing it. The test questions change all the time....so you can not tell them what's coming. I just want them to be as relaxed as possible...so if some asks them to "name as many fruits and vegetables as they can in the next 30 seconds".....they simply start answering and not wonder why they are being asked such as silly question.
I remember the case of the 79 year old dentist who applied for LTC
. Seemed pretty sharp to me at the kitchen table....but he failed the face to face cognitive test when the nurse came out. Makes you wonder if he is really always drilling the tooth that the x-ray showed!!
As an FYI, if you blow the cognitive test, not even a note from your doctor is sufficient to salvage the case. Its a tough appeal.