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Usually these go through without issue since they’ve always verified them. Now, the local agent manager told me that I need to get a valid Eligibility letter from the prospect to put it through!
When I mentioned that other carriers are accepting them, she brought up that CMS informed the MA carriers that Marx is inaccurate and that Aetna is “very conservative”. Has anyone had this same issue with Dual verification?
When I mentioned that other carriers are accepting them, she brought up that CMS informed the MA carriers that Marx is inaccurate and that Aetna is “very conservative”. Has anyone had this same issue with Dual verification?