Patty Cake
Expert
- 30
One of my carriers moved from the PID agent number to the NPN#. So happens that an agent in California NPN's number was my PID number with this carrier. They paid him all of my AEP business. I contacted the state manager here and they got me finally paid on my AEP in March of 2022. Now they have totally messed up my book of business. They have not paid me for the business I have written this year (apps done thru the software and a confirmation email sent back to me-even a PDP app on myself) and my renewals for two months. I have my IMO and State Manager with them working on the issue. Has anyone else experience this nightmare with the carrier? State manager has indicated to commissions I am about ready to file a complaint with Medicare. I'm sure if I did file a complaint, I will be black balled.