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January commission payments delayed until late February for
on-exchange members
As you may be aware, the Federally Facilitated Marketplace (FFM) has experienced some issues providing health insurance carriers with the proper broker information required to pay commissions. All health insurance carriers have been working with the FFM to get this industry-wide issue corrected.
Impacted commissions
As a result, commissions for on-exchange plan members who paid a premium in December 2013 will be delayed. Once CoventryOne receives the corrected broker information from the FFM, we will pay commissions for these members by the end of February.
Note: Commission payments for off-exchange plan members are not affected and will be paid on time as scheduled.
We appreciate your patience during this process and thank you for doing business with CoventryOne.
on-exchange members
As you may be aware, the Federally Facilitated Marketplace (FFM) has experienced some issues providing health insurance carriers with the proper broker information required to pay commissions. All health insurance carriers have been working with the FFM to get this industry-wide issue corrected.
Impacted commissions
As a result, commissions for on-exchange plan members who paid a premium in December 2013 will be delayed. Once CoventryOne receives the corrected broker information from the FFM, we will pay commissions for these members by the end of February.
Note: Commission payments for off-exchange plan members are not affected and will be paid on time as scheduled.
We appreciate your patience during this process and thank you for doing business with CoventryOne.