Got some good news from a client about a SIWL claim a few days ago. It was rather large for his age and for SI (too large to be considered FE). The man died 6 months into the new policy.
I had several conversations with the widow over several months. She was ready to throw in the towel, but with one hand behind my back fingers crossed, I told her to stay behind the med records request, and answer all of their letters, questions, etc. They had done a script check and phi at the time of sale, and he had gone over everything that he knew with them, even beyond what was asked, and the guy that did the interview was really good. I spoke to him, after my client, and He told me that he had recorded everything, and the policy was issued preferred anyway.
She got a check for the full amount plus interest, based on the issued (preferred) rate. I was prepared for them to offer her an adjusted amount based on a lower rate class.
Anyway, it wasn't my idea for him to babble his head off over the phone, but it was providential. I think since they issued it preferred, after what he told them, they were backed into a corner. I often pictured the transcript of the conversation being read in court and the outcome, and really didn't see how they could deny it. It was enough money to fight for, and I guess they figured they'd lose, and pay a lot more than the claim.
I had several conversations with the widow over several months. She was ready to throw in the towel, but with one hand behind my back fingers crossed, I told her to stay behind the med records request, and answer all of their letters, questions, etc. They had done a script check and phi at the time of sale, and he had gone over everything that he knew with them, even beyond what was asked, and the guy that did the interview was really good. I spoke to him, after my client, and He told me that he had recorded everything, and the policy was issued preferred anyway.
She got a check for the full amount plus interest, based on the issued (preferred) rate. I was prepared for them to offer her an adjusted amount based on a lower rate class.
Anyway, it wasn't my idea for him to babble his head off over the phone, but it was providential. I think since they issued it preferred, after what he told them, they were backed into a corner. I often pictured the transcript of the conversation being read in court and the outcome, and really didn't see how they could deny it. It was enough money to fight for, and I guess they figured they'd lose, and pay a lot more than the claim.
