Had a client who was a friend with a 15 year level term that I sold him in 2002. His initial rate guarantee expired 3/15. I contacted the company and was told the policy would cancel on 5/16 unless he paid a quarterly premium $12,000+. Well he died on 5/6. I call the company again. Was told the policy has a 62 day grace period. First 31 days coverage, but the next 31 days a premium can be paid and the policy can be reinstated without question. Was advised to call the beneficiary and tell him to submit payment and file a claim. I did and when he called the company told him they would not accept payment. Now he is angry at me and the company. He knew the policy had not been paid and didn't expect any benefit. I call him like I was advised to and he is now upset. If I would not have called him and he could have made payment and he found this out he would have probably sued me. Now I hoping the company will take a second look at this.