e28makaveli
New Member
- 4
My 2017 Hyundai SantaFe XL was recently involved in an accident. We were not at fault and as a result, do not have to payfor our damages. Thank goodness.
However, since this car was financed, the insurance company has issues a check to myself and the lien holder or the bank. I do not yet have the check as it is till in the mail. However, I did consult with my bank and they indicated that the check will be applied towards the loan on the vehicle and clearly this is not what I want. I need to get my car fixed and regardless of how often I stressed this point, the loan department was adamant the money will be applied towards my balance.
So I have called back the insurance company and instead requested they cancel the check, allow me to take the car to a repair shop of my choice, get the car fixed and they then pay the repair shop directly. They are hesitant and will not get back to me. I plan on returning the check to them with the repair shop estimate and possibly hire a lawyer to get this sorted out. And advice for me?
Thanks in advance.
However, since this car was financed, the insurance company has issues a check to myself and the lien holder or the bank. I do not yet have the check as it is till in the mail. However, I did consult with my bank and they indicated that the check will be applied towards the loan on the vehicle and clearly this is not what I want. I need to get my car fixed and regardless of how often I stressed this point, the loan department was adamant the money will be applied towards my balance.
So I have called back the insurance company and instead requested they cancel the check, allow me to take the car to a repair shop of my choice, get the car fixed and they then pay the repair shop directly. They are hesitant and will not get back to me. I plan on returning the check to them with the repair shop estimate and possibly hire a lawyer to get this sorted out. And advice for me?
Thanks in advance.