Okay, I'll admit, I never used leadpod. There has been some talk on the board lately of leadpod, figured I'd at least check out what it is they do. Their website is simply less than informative. Pretty, but not complete.
So what exactly does Leadpod do for me as an agent?
I get the impression they will call my leads for me, and potentially transfer them to me. How does that really work? If I get an internet lead, do they intercept it, make the call, and then transfer it if there is a real person?
If so:
- What if I'm not available? I hate to admit it, but I work 12 hours a day, and am frequently with clients, on the phone, etc. I don't just sit around waiting for my phone to ring.
- What if it goes to my answering service? If I don't answer my phone, it rolls over to my answering service, rather than direct to voicemail. My answering service is in the same building I am, but they don't have a clue on what I do.
- Are customers okay with this system? Leadpod calls them, puts them on hold, and transfers them? If I was the potential client, I'm not sure if this would work for me.
- Do they sell their own leads (which it appears they do on the website) or do you send them your own leads?
Inquiring minds want to know.
Dan
So what exactly does Leadpod do for me as an agent?
I get the impression they will call my leads for me, and potentially transfer them to me. How does that really work? If I get an internet lead, do they intercept it, make the call, and then transfer it if there is a real person?
If so:
- What if I'm not available? I hate to admit it, but I work 12 hours a day, and am frequently with clients, on the phone, etc. I don't just sit around waiting for my phone to ring.
- What if it goes to my answering service? If I don't answer my phone, it rolls over to my answering service, rather than direct to voicemail. My answering service is in the same building I am, but they don't have a clue on what I do.
- Are customers okay with this system? Leadpod calls them, puts them on hold, and transfers them? If I was the potential client, I'm not sure if this would work for me.
- Do they sell their own leads (which it appears they do on the website) or do you send them your own leads?
Inquiring minds want to know.
Dan