I need to vent
I recently enrolled someone in a Humana MAPD, and when she got a "welcome call" from humana, the lady on the phone started talking to her about the benefits, and for some reason decided a different plan was better for her. The person I enrolled, changed to a different humana mapd, and now I get a chargeback. Even though Humana is collecting a monthly premium still, and the client is still with humana, i get screwed with a chargeback!
And the icing on the cake... she changed over to a worse plan.
Fu(k Yoo Humana.
I recently enrolled someone in a Humana MAPD, and when she got a "welcome call" from humana, the lady on the phone started talking to her about the benefits, and for some reason decided a different plan was better for her. The person I enrolled, changed to a different humana mapd, and now I get a chargeback. Even though Humana is collecting a monthly premium still, and the client is still with humana, i get screwed with a chargeback!
And the icing on the cake... she changed over to a worse plan.
Fu(k Yoo Humana.