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So I've got medicare supplement phone sales down to a science and I want to start a small call center. This is not an offer as I wont be completely ready until next year some time. If the moderator Sam thinks this should be in the offers section please kindly let me know I will happily move it.
My hope is that I can get some insight as to a competitive compensation for call center agents if, leads and office space are provided. I think I remember reading on this forum at some point that hourly plus commission is common. If so what would be considered a competitive hourly rate and commission per sale? Any ideas for bonuses?
If I had to guess I would say between $12-$15 per hour with commission based on a sliding production scale. I.E. 5 issued policies gets 5% of first year premium, 20 sales gets 12% annual premium and on up. Am I about on track here or does this sound generous.
My hope is that I can get some insight as to a competitive compensation for call center agents if, leads and office space are provided. I think I remember reading on this forum at some point that hourly plus commission is common. If so what would be considered a competitive hourly rate and commission per sale? Any ideas for bonuses?
If I had to guess I would say between $12-$15 per hour with commission based on a sliding production scale. I.E. 5 issued policies gets 5% of first year premium, 20 sales gets 12% annual premium and on up. Am I about on track here or does this sound generous.
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