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First, its fabulous.
Second, Scott is cracking me up with his response to questions.
Scott....I'm the one who asked about Armour.
Lol there was some dumb question’s yesterday. Not saying yours was dumb but I just wanted it to move along.
By the way, I did sign up for the PURL.
Lol there was some dumb question’s yesterday. Not saying yours was dumb but I just wanted it to move along.
By the way, I did sign up for the PURL.
So 80/20 rule?I had the PURL last AEP. Worked fairly well. Still had some clients selecting incorrect medications. For example, choosing the capsule for Levothyroxine instead of the tablet. Or somehow selecting 96 Albuterol in the quantity (that's one of the options in the drop down window).
I also went through the painstaking process of entering every clients medications so that when they received the email all they had to do was update their list. I had some delete medications when they thought they were selecting the medication. But even still, the PURL saved me time during AEP. They have now added instructions for the client in each section so hopefully that will reduce some of the mistakes. But it still hasn't prevented some prospects entering incorrect medications like I listed above.
So 80/20 rule?
80 is fine, 20% PITA?