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Discussion on Forum Advice within the General Insurance Agent Discussions, part of the Insurance Agents and Brokers Forum category.
I have been reading some older threads to catch up and get more acquainted and I noticed a commonality throughout ... |
07-20-2008, 03:42 PM
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#1
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Guru
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I have been reading some older threads to catch up and get more acquainted and I noticed a commonality throughout several posts.
Many people get offended, or offended others. Some intentionally, some not.
I of course was one of those who fell into both groups until I gained understanding and insight into myself and how things work on the forum.
I think these are some issues:
First, you can't read into text, you don't know the emotion behind it unless there's an LOL attached. And after getting offended, you possibly can't tell if someone is still joking or now being serious in their effort to help in ensuing posts.
Also, the forum is a click of sorts, many people know each other for a long while and can kid around, tease and lash out like a family would. Like throwing a bowl of pasta at your head.
The problem there is that when a newbie comes along and expects a different environment, and then gets hit over the head by the banter (pasta), even though the good advice and years of knowledge is posted, they don't absorb it because it can seem like they're being hazed, ridiculed or dismissed.
I saw a "thin skin" reference like 7 or 8 times. We all have to take responsibility for our actions, if we offend someone, we did it, it's not that they are thin skinned, it's that maybe we hit a nerve, and we need to assume fault, not pass blame.
We're all here to have a community, people who understand what we go through, to help each other grow and thrive, stay educated, share war stories, share the "can you believe that customer" accounts and just keep each other encouraged.
So let's get out of our own way and rock this!!!!!
I hope I didn't offend anyone, LOL!!
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07-20-2008, 05:27 PM
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#5
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Guru
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Quote:
Originally Posted by robliano
We all have to take responsibility for our actions, if we offend someone, we did it, it's not that they are thin skinned, it's that maybe we hit a nerve, and we need to assume fault, not pass blame.
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You might listen to Dr. Laura a little more and Dr. Phil Kleenex a little less. Man you are thin skinned. Whats up with all of the heavy analysis. We are just a group of zambonis here sharing some professional information and horsing around a little too. No one ended out on a heart-lung machine or anything. Sounds to me like you are easily disabled or knocked off balance if you are misunderstood. Get over it. You are not that important. We are not that important.
Winter
------------------------------------
Condoleezza Rice - The last real man left in the Republican Party
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07-20-2008, 06:13 PM
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#7
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Guru
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Quote:
Originally Posted by robliano
I'm from New York, Long Beach, not Long Branch, LOL!!!
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Testy, testy.... after all, isn't Long Beach just eastern New Jersey?
Besides, I'm from New Jersey.
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07-20-2008, 06:14 PM
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#8
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Guru
Join Date: Sep 2006
State:
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...at least they still pump your gas in Jersey
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07-20-2008, 06:28 PM
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#9
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Guru
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Quote:
Originally Posted by seadevil
Before I started posting on this site, I read quite a few post, probably more than half trying to get some insight into the business. I noticed real quick that this site is not for the "thin skinned". At first I was kind of surprised, but as I continued to read I noticed that it did have a little bit of locker room mentality. Pretty much everyone is fair game and newbies (such as myself) have a big target. So be it.
I figure I stay around for a while though, it doesn't bother me and I figure, hell I can dish it out also if I want.
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If you had older brothers you wont even notice most of it
Winter
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07-20-2008, 06:29 PM
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#10
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Guru
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Quote:
Originally Posted by Winter
You might listen to Dr. Laura a little more and Dr. Phil Kleenex a little less. Man you are thin skinned. Whats up with all of the heavy analysis. We are just a group of zambonis here sharing some professional information and horsing around a little too. No one ended out on a heart-lung machine or anything. Sounds to me like you are easily disabled or knocked off balance if you are misunderstood. Get over it. You are not that important. We are not that important.
Winter
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Try reading the post knucklehead.
Also, the forum is a click of sorts, many people know each other for a long while and can kid around, tease and lash out like a family would. Like throwing a bowl of pasta at your head.
So let's get out of our own way and rock this!!!!!
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07-20-2008, 06:32 PM
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#11
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Guru
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Quote:
Originally Posted by djs
Testy, testy.... after all, isn't Long Beach just eastern New Jersey?
Besides, I'm from New Jersey.
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Yes, but obviously you left.
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07-20-2008, 09:00 PM
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#15
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Guru
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Quote:
Originally Posted by bluemarlin08
Rob, in the spirit of truth, how can anyone control how someone else is going to interpret things or get offended. This business is one that is filled with rejection and being offended. I get offended when someone doesn't return my call, I shouldn't but I still do. Becoming offended is a choice one makes. I am still thin skinned in some areas but have learned to handle much better than I did when I came to this business in 1980. I still hate cold calls and don't take rejection very well and do anything to avoid it, oops ending in a preposition again. Just my opinion, not trying to offend anyone.
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I agree, and I wasn't singling any one out and I admit I've been guilty as well, just a wanted to give newbies a heads up.
No worries buddy!!
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07-20-2008, 09:53 PM
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#16
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Guru
Join Date: Sep 2006
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Quote:
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I get offended when someone doesn't return my call, I shouldn't but I still do.
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That reminds me . . . I think I owe you a call . . .
Seriously, I feel your pain. I think something would be wrong with you if you didn't feel . . . something.
I have worked with guys before who said they THRIVED on rejection.
Sounds like a sick, masochist to me.
One guy even told me when someone hung up on him, or refused to take his call, or refused to buy that was just something to fire him up and make him even more determined to sell the guy. He would become . . . an insurance stalker.
It wouldn't surprise me a bit if some of his prospects got TRO's to protect themselves.
That guy was really sick.
But someone put him in charge of training agents. Fortunately, I was not one of his trainees.
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07-20-2008, 10:12 PM
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#17
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Guru
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Quote:
Originally Posted by somarco
That reminds me . . . I think I owe you a call . . .
Seriously, I feel your pain. I think something would be wrong with you if you didn't feel . . . something.
I have worked with guys before who said they THRIVED on rejection.
Sounds like a sick, masochist to me.
One guy even told me when someone hung up on him, or refused to take his call, or refused to buy that was just something to fire him up and make him even more determined to sell the guy. He would become . . . an insurance stalker.
It wouldn't surprise me a bit if some of his prospects got TRO's to protect themselves.
That guy was really sick.
But someone put him in charge of training agents. Fortunately, I was not one of his trainees.
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Another perspective and a good point.
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