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You are always posting good helpful stuff. Thank you!
Some good ideas there. A few of them I already do. But one I'm going to implement first thing tomorrow is the suggestion in # 7 to have your voice mail greeting say "If you were referred to us, please let us know who we should thank". That is a really good way to ask for referrals without asking for referrals. People will hear it fairly regularly and it's not obnoxious no matter how many times you hear it.