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- #31
charlesj
Expert
- 41
Follow along with the video below to see how to install our site as a web app on your home screen.
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YESTERDAY'S 250 DIAL RESULTS:
172 answering machines (no message left)
36 numbers no good
Total for no contact made = 208 (83%)
Total contacts made = 42 out of which
29 not interested
7 interested in getting info
5 people need to call back
What I learned:
#1. When you ask someone if they are interested, if they are not interested, the response is immediate. If there is pause of a second or two, they are interested but their flight mechanism is still in place. What I did that worked effectively is when the pause came, I say in a humorous tone, "That sounds like you are interested!" This worked and actually got a good laugh out of two people.
#2. My script needs work. One guy actually laughed at me and told me, "That is just ridiculous." He did end up talking to me though. The "so you can enjoy retirement" component doesn't sound right. Also, "can you hear me ok?" didn't sound right and pissed some people off. It was as if people didn't appreciate that I was wasting an extra 10 seconds of their time with a stupid question. I did end up removing it and just streamlining my entire pitch about mid-way through. I will share it later.
#3. All of the advice on the board is correct. If your job or business relies on cold calling, you just need to pick up the phone and start doing it. There is no magic formula or tricks or anything you are going to learn out of a book that is going to make it much easier. You have to pick up the phone and start putting on miles. The more miles under your belt, the more comfortable you will get. It is the only way. I noticed this (crap... I need to get to calling for today... Will continue this post later... Let me know your thoughts on the above results...
A for Effort!!!
You sir have more balls than most. Keep it up, and post more lessons as you go, I think this thread has great merit!
#4. It is all a matter of timing and if someone is currently thinking about whatever you are selling. You are looking for the people that are shocked you are calling because they were just talking about product x. If they are not currently looking for product x, I go for the "would you mind if I send you some information" approach to add them to a drip mailing campaign and will follow-up with another phone call in 3 months.
Are you using a dialer?
How and Why are you getting the info back to the 7?
Why are you calling back the 5.
My guess the 5 could not say "NO" and were being polite.
Good job
Do you have a website, office or anything else that at least alludes to you being legitimate?
IMO, you just learned the most important thing about cold calling. Forget most the BS about objections. You are looking for the needle in the haystack, stop trying to turn every piece of straw into a needle. The needle already exists, you need to spend as little time with the straw as possible.
Yes, some basic objection handling is ok, like the people who pause when you ask if they are interested and you know they are, but they are afraid to say it. But the people who really aren't interested, great, move on!