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Back in the "old" days, I accepted E&O Processing Fees without question. But now that I'm older, wiser and cynical towards big business, I'm questioning WHY NAPA E&O charges a $127.00 processing fee each January to renew my E&O another year.
Since the purchase is usually made electronically and all NAPA does is give you a link to print out the E&O Certificate yourself, isn't the $127 fee (to put it bluntly) little more than a rip-off?
All I've had is NAPA for many years... No claims. Do all companies charge an annual processing fee at renewal time? Thanks in advance for any constructive or informative feedback.
-Allen in Chicagoland
Since the purchase is usually made electronically and all NAPA does is give you a link to print out the E&O Certificate yourself, isn't the $127 fee (to put it bluntly) little more than a rip-off?
All I've had is NAPA for many years... No claims. Do all companies charge an annual processing fee at renewal time? Thanks in advance for any constructive or informative feedback.
-Allen in Chicagoland