I try to follow many posts [this is not the only Forum/Blog I follow] & respond to all, but as "pcbinsurance" pointed out, it was not on purpose. I'm glad you pointed out I missed responding as I have some very good news.
Yes, we tried to do live transfers through a 3rd party & the results were not what we'd hoped for. So, we have now "in-sourced" the live transfers & they are doing quite well per our agents, not just me saying so.
The leads were not "Hideous" but the live transfers....believe me, we got the message loud & clear. I don't know any agent that lost money on the live transfers/leads as we gave them all their money back. I know it was wasted time...& time is money.... For both of us.
If you'll please give me a call/email, I promise you a much better experience this time. We have a fairly good number of agents using our live transfer service & loving the results. I have not posted about our live transfers in quite a while as it has been in transition/Beta mode. But I'm confident you will like our live transfers.
Please give me a chance to earn your business back.
Thank you,
Bob
Well, since I had shut down my account and you only refunded my unused portion, and i didnt get credit for the "wasted" leads or leads i had received, i would call that a loss.....not gonna argue, just my opinion