AgentGeneral
Guru
- 281
I just wanted to share some info here I came across last night.
Client called me last night late bc he was worried about what he was just told.
He went into his online Humana account, saw a message to call this number, and he was almost poached --
That's right!?!?! Right in his humana account -- enticed to call in and switch. He called the number and told me he was kept on the phone for a half hour with someone trying to convince him to switch. Then he did the right thing and called me.
I've been trying to keep up with medicaid redeterminations and its hard in all states I hear. Here in MI we have those crazy spend down plans....seeing some with $2500 a month spend downs.... So the ones on DSNP with this happening need to be moved fast otherwise theyre on the hook for 20% of a lot, and that's hard to keep up with since you'd literally have to spend each morning doing just that...going through and reverifying eligibility. Changes daily.
Oh wait a minute. Most people don't really go into those accounts. LOL. Ok, maybe I'll just lose a few. So far it's only been one total.
And the rest who need to be off Humana DSNP will most likely be going on a less aggressive that way carrier.
Client called me last night late bc he was worried about what he was just told.
He went into his online Humana account, saw a message to call this number, and he was almost poached --
That's right!?!?! Right in his humana account -- enticed to call in and switch. He called the number and told me he was kept on the phone for a half hour with someone trying to convince him to switch. Then he did the right thing and called me.
I've been trying to keep up with medicaid redeterminations and its hard in all states I hear. Here in MI we have those crazy spend down plans....seeing some with $2500 a month spend downs.... So the ones on DSNP with this happening need to be moved fast otherwise theyre on the hook for 20% of a lot, and that's hard to keep up with since you'd literally have to spend each morning doing just that...going through and reverifying eligibility. Changes daily.
Oh wait a minute. Most people don't really go into those accounts. LOL. Ok, maybe I'll just lose a few. So far it's only been one total.
And the rest who need to be off Humana DSNP will most likely be going on a less aggressive that way carrier.