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I've had E&O (CNA) through NAPA for years. It renewed on 10/1. I wanted to change something regarding the payment and went to their site, only to find that it was down. I called them and was told that their server was down and that they couldn't do anything, but that it would be up soon. I was told that the payment would go through immediately once the server was back up.
After approximately two weeks, the website is now back up, but after logging in, you get the message "The Service Center is currently down for maintenance" when you try to access anything about your account, including your certificate or payment. No payment is pending on my credit card.
Does anybody have any idea what's going on there? Should I assume everything is OK because they say it is?
After approximately two weeks, the website is now back up, but after logging in, you get the message "The Service Center is currently down for maintenance" when you try to access anything about your account, including your certificate or payment. No payment is pending on my credit card.
Does anybody have any idea what's going on there? Should I assume everything is OK because they say it is?