- Thread starter
- #11
Not our problem. This is between you and AIG. Not our business. We will not fill your forms, it is against company policy.
Need Help: Living Benefits Issue...
- Thread starter nbrz
- Start date
Not our problem. This is between you and AIG. Not our business. We will not fill your forms, it is against company policy.
That's ridiculous. Tell them that you're going to talk to an attorney...I've done this before with clients and never met resistance of that magnitude.
Make it their problem, because it is.
- 10,330
Ive never heard of a doctors office giving that type of resistance to an insurance form, ever. Either the right person is not being spoken to, or the office is totally incompetent.
Something doesnt add up in this situation. jmo
Something doesnt add up in this situation. jmo
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SF_Anon
Expert
- 22
Have your primary physician fill out the form and submit that. Chances are you're going to be subject to an independent medical evaluation. Once you've submitted the initial forms, the appropriate companies will gather the rest.
Good advice. I have still never seen an attending's office react that way but the PCP could also have those records and if not, request them in network.
- Thread starter
- #16
Update: We were able to get a high level AIG manager involved. I believe he is a representative from AIG that works with my agent's organization. 4 months of hell to get this moving and they refused to budge at all....With the AIG rep, all he had to do was make 1 call and its moving. Hopefully, this situation is settled. Thanks everyone! Clients should never have to deal with this Bull****t!
