Personas in Non Life Insurance

[bharatinsurance]

Hi,

Am trying to modernize the day to day activities of a non Life Insurance industry personas - Agents, Underwriters and the like.
I would like to know what are the possible user personas in non life insurance industry and how do they interact with each other in their day to day life.

This insight would be of great help, any documentation or link would do.

Thanks,
Bharat