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How often services are used.
That is odd. I am under the impression that all states prohibit carriers from singling out an individual for high claim utilization and surcharging the premium.
Perhaps it meant the pool had high utilization?
I wrote this client up in July with BCBS of IL and this month their getting a rate increase of $70.00 on the computer it list the reason why as utilization. This is the first time I've ever seen it. Utilization is what for a rate increase.