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take a moment to think about this, if you could just replace plans with the same plan you would be putting to much effort into saving your own book instead of writing new business.
Common sense people.
he's talking about a plan that has not yet taken effect. He's not talking about a plan for an an already existing member. I reason that Agent B's app is a separate successful transaction with an app that takes effect sooner. since it's the first one to take effect, that's the one who gets the bacon, not the "johnny come lately app" (Agent A).