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This client was denied due to Rx history not MIB. MIB's don't give a decline. It would say it's referred to an UW for further review. A day or so later the agent would get an email about the case being incomplete.
She has been prescribed meds on the auto decline list. Since you don't have an authorization on file, MoO will not tell you which drugs caused the decline.
Ask your client, what medications have you been prescribed in the past even you never took them or are no longer taking them?
I may be remembering incorrectly. Doesn't MoO have a Disclosure to agent form? I believe it is part of my app pac.