A missed draft with Trans Is tough as you don't get notified until after they automatically redraft 10 days later. Lets be honest 2 weeks after a missed draft the policy's usually curtains as the people have no money. What do you mean you can fix a nsf with Snl in 5 min's? Are you saying they accept the agents instructions to redraft and don't need a signed form by the client? I think you mean doing a 3 way call?My experience is snl needs some type of authorization from the client.
Don't know how SNL handles it but I have had companies redraft for an SNF just by my calling and asking them to do it. No new form should be needed as the original draft form is still valid until stopped by the account owner.