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Oh I wouldnt go that far At the very least your clients would be most easy to comply with this
its the new buis that is an issue
I keep having to go back to the rule, because there are sites that are interpreting it incorrectly. You're right. We have to record the MAPD/PDP sales call in it's entirety, not every call. I already knew this, but even with all the times I read these stupid things, it's easy to get mixed up.