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They're still not a go to carrier for me. I only use them as needed. Today was a very overweight couple on lots of meds and lots of insulin. Not a fit for AmCon due to the insulin, so I went RNA.
I wonder how much their FE business has declined since they started the voice app. Perhaps that was their goal . . .?
I'm sure it declined after they wacked commissions in 2013--who beside them gives haircuts as soon as age 76? Unless its by design to reduce business, these guys are their own worst enemy to biz. I don't write them out of principal.